Until now, the link between a TestPlanIt test case and a Jira ticket worked one direction at a time. You could click Sync to pull the latest status, or wait for the on-demand refresh. If a developer moved a ticket while you were running a test session, you wouldn't know until you went looking. And on the other side, telling Slack that a regression run failed, or letting a custom service know that a milestone closed, meant writing custom integration code that nobody had time to write.
This release ships webhooks. Issues sync the moment they change in your tracker, badges and lists update live without a page refresh, and TestPlanIt events fan out to Slack or any signed URL automatically.