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Trash

Almost everything in TestPlanIt is soft-deleted — when a record is deleted it is hidden and flagged, not erased. The Administration → Trash page is where administrators browse those soft-deleted records and either restore them or permanently remove (purge) them.

note

Only system administrators can open this page.

How to access​

  1. Open the Admin area from the top navigation.
  2. Select Trash under System in the admin menu.

Browsing deleted records​

Trash groups deleted records by type in a set of collapsible sections — projects, templates, fields, workflows, statuses, milestones, configurations, users, groups, roles, tags, issues, test runs, results, sessions, repository folders and cases, steps, attachments, integrations, prompts, code repositories, and more.

Expand a section to see its deleted records in a table. Each section has a search box and column sorting to help you find a specific record.

Restoring a record​

  1. Find the record in its section.
  2. Click Restore and confirm.

Restoring clears the deleted flag and returns the record to normal use. Associated data may be restored alongside it.

Purging a record​

  1. Find the record in its section.
  2. Click Purge and confirm.
danger

Purge is a permanent hard delete and cannot be undone. Unlike normal deletion, a purged record is removed from the database entirely. Purging an attachment also deletes the underlying file from object storage.

If a record can't be purged because other data still references it, TestPlanIt reports a "related data" error rather than leaving things in an inconsistent state — restore or remove the dependent records first.

Retention​

There is no automatic cleanup. Soft-deleted records remain in Trash indefinitely until an administrator restores or purges them. Both restore and purge actions are recorded in the audit log.